Once i inquired why this policy wasn't mentioned on their own website she hung up on me. i made an effort to contact back again to terminate my buy and they would not respond to the cellular phone.
I'm currently about the phone with Moses from A1 Party & Tent Rentals...a spouse and children owned and operated company for more than four decades.
Moses F. Business enterprise Operator I begun Doing work for my family small business in 1999, In 2007 i took more than the corporate. Our Services is your excellent! We anticipate dealing with you.
Moreover, they cost a shipping price and wouldn't even waive that price for us immediately after their oversight. So we despatched a staff members member to have a cab available the working day with the event (which they reported was the soonest they'd provide the materials Prepared) and get the stuff, which wasn't ready for us after we arrived (It took an additional fifteen-one hundred twenty minutes for them to gather and cargo the supplies in the cab on an already restricted agenda). The tools was fine, the encounter might have long gone improved.
I utilize them two to thrice a yr and I like how simple They are really to work with. Its good After i know that facts of the holidays is taken care of.
Enjoy A-one Party rental. I first commenced utilizing them for value about 3 several years in the past, although the customer care has actually been what has retained me. I utilize them two to thrice a year and I love how easy They're to operate with. Its wonderful when I know that specifics of the holidays is cared for.
Maybe Later Comment from Moses File. of the-one Party & Tent Rentals, Inc. Business enterprise Owner 1/26/2017 My revenue reps are incredibly experienced In regards to tenting and all rental goods that we… My income reps are quite educated In regards to tenting and all rental products that we provide. All of our calls are recorded for quality insurance policy. Below you will see the transcript of the decision:
I've essentially under no circumstances manufactured organization with them, because the Girl was so impolite over the cellular phone The 1st time I called, our conversation failed to go any more.
Let's know When you've got a little something in mind that we don't look to provide. We appreciate creativeness and originality,… study extra
..a family members owned and operated business enterprise for over four decades. I have been overcharged by $375 for your rental that he's wanting to discuss me into just accepting and move ahead. Keep away from coping with this corporation. They're liars and shysters.
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You didn't want to comprehend or just take accountability on your own close for breaching the agreement by canceling. You then proceeded to dispute this Along with the charge card corporation where they present in our favor mainly because even they know you can not breach a signed agreement. Read additional Sara P. Manhattan, Big apple, NY
I selected A1 for two tents, 13 tables, a hundred thirty chairs, plus a toilet for my daughter's sweet sixteen. Their Web site experienced loads of valuable scheduling information and facts and Bruce was very handy sizing the party with me. The blokes dropped off and picked up the stuff as agreed. The worth was fantastic other than apparently I failed to read the high-quality print. I failed to know I had to put up every one of the tables and chairs. The tent was soiled on The within which did not look good in images.
So we despatched a staff member to have a cab around the day from the event (which they said was the soonest they might provide the provides ready) and have the stuff, which wasn't Prepared for us when we arrived (It took an additional 15-one hundred twenty minutes for them to gather and load the materials to the cab on an by now tight schedule).
Deborah Diaz: No that is definitely an excessive amount to return down and Look at the region, I am aware my garden is get more info bigger than twenty'x40' website Product sales Rep: Ok no trouble Ms. Diaz if we get there plus the tent will not match no refunds will be offering, So Ms. Diaz what dimension tables you would like and the amount of?